TOUR QUESTIONS AND ANSWERS

Directions

There are multiple parking locations that are a short walk from the cruise attraction. For parking information, visit our Parking page for more information.

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Yes, a passport is required by law when travelling to Canada.

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The closest bus terminal is the GO Transit Bus Terminal located at 4269 Bridge Street, Niagara Falls, Ontario approximately 7 minutes from Niagara Ultimate Cruises.

There are four major international border crossings that are a close distance to Niagara Ultimate Cruises. The Rainbow Bridge is located at 2-minutes away.

The Whirlpool Bridge is a Nexus only bridge and is located 5-minutes from the attraction.
The Peace Bridge is located 25-minutes from the attraction in Fort Erie, Ontario.

Niagara Falls International Airport, Niagara Falls, New York, U.S.A – 30-minutes
Niagara – Buffalo International Airport, Buffalo, NY, U.S.A – 45-minutes
John C. Munro International Airport, Hamilton, Ontario, Canada – 40-minutes
Lester B. Pearson Toronto International Airport, Toronto, Ontario,Canada – 1.5 hours

Admission

We accept all currencies on our online payment processing portol.

Visa
Mastercard
American Express

Niagara Ultimate Cruise tickets can be purchased on our website and at select locations throughout Niagara Falls 24 hours a day all year long .

GET TICKETS

All tickets for all tours and cruises are non-refundable and non-exchangeable for any reason, online through our website or by phone. This includes weather-related events. We do not issue rain checks. We sail rain or shine!

FORMAL POLICY
All sales are final. Not for exchange, resale or transfer. We reserve the right to at anytime cancel tours, change departure and arrival times.

All boat tour tickets are final and tickets are non-refundable.

For information on tour groups, please CLICK HERE to contact us for more information.

Sorry, we currently do not offer discounts for students and seniors.

Yes, a ticket can be replaced with the original confirmation e-Mail by contacting our Customer Service department. CLICK HERE

If you purchased your ticket online and did not receive anything in the last 24-hours, contact our Customer Service department. CLICK HERE

A confirmation email will be sent to your email which will contain your ticket purchase details. Your ticket can be confirmed from your Smartphone as long as it is present and you’re online. Tickets can also be printed at home in advance.

Boat Tour

The first daytime cruise is at 2pm in season. Please see our TICKETS page for specific dates sailing times. Please arrive at least 1 hour before departure time. You can enjoy food, beverages and live entertainment before boarding the Niagara Ultimate Cruise! Niagara Ultimate Cruises and Niagara City Cruises cannot be held liable in the event guest(s) miss the scheduled departure time.

Sorry. We do not have a bike rack available at this time.

Service animals are permitted. All other pets are not permitted.

Any party or group having infants or todlers under the age of 5 or 1 metre in height are not permitted to board the cruise vessel. Instead, we encourage you to experience a tour aboard the Niagara City Cruises boats.

There is one spot aboard the cruise vessel to accommodate wheelchair access. Please contact us HERE for questions or to reserve this space.

Attraction Location:

Niagara Ultimate Cruises
Niagara Parkway
Niagara Falls, Ontario
Canada L2E 6X8

Contact:

Contact Form

Niagara Ultimate Cruises - Niagara Falls, Ontario, CANADA